Supervisor
Reactive Repairs, Disrepair & Minor Works
Full-time | Permanent
Thamesmead

Supervisor job in Thamesmead – overseeing reactive repairs, disrepair and minor works within a long-term social housing contract, ensuring the efficient delivery of maintenance services across occupied residential properties in South East London.

The Role

This is an excellent opportunity for an experienced Supervisor to join a well-established property services contractor delivering responsive repairs and maintenance works for a major housing association.

The role will focus on supervising day-to-day reactive repairs, disrepair and minor works across occupied housing stock, ensuring all works are delivered safely, efficiently and to a high standard of quality and customer service.

The successful candidate will work closely with the Contracts Manager, surveyors, operatives and subcontractors to coordinate workloads, resolve technical issues and drive performance across programme, quality and compliance targets.

Key Responsibilities

• Supervising the delivery of reactive repairs, disrepair and minor works across social housing properties

• Managing operatives, trades staff and subcontractors to ensure works are completed efficiently and to a high standard

• Monitoring progress against programme deadlines and service level agreements

• Providing technical support and practical solutions to surveyors and site teams

• Ensuring all works are carried out in line with health & safety regulations and company procedures

• Acting as a key point of contact for the client and residents, maintaining a professional and customer-focused approach

• Managing materials, plant and labour resources effectively

• Supporting quality control, snagging and successful handover of completed works

• Escalating operational issues to the Contracts Manager where required

• Driving performance across productivity, customer satisfaction and compliance KPIs

Requirements

• Experience supervising reactive repairs, disrepair or planned maintenance works within the social housing sector

• Strong technical knowledge, ideally supported by a trade background

• Excellent organisational and communication skills

• Ability to manage multiple workstreams in a fast-paced environment

• Strong client-facing and customer service skills

• Knowledge of health & safety and statutory compliance requirements

• Experience managing subcontractors and direct labour teams

• Full UK driving licence

Package & Benefits

• Up to £45,000 basic salary

• Company van and fuel card

• Pension scheme

• Long-term contract security with a major housing association contract

• Clear progression opportunities within a growing business

This Supervisor role in Thamesmead offers the opportunity to join a stable and supportive team delivering essential repairs and maintenance services on a long-standing social housing contract. The position would suit an experienced Supervisor, Foreperson or Senior Operative looking to progress within a well-established property services business.