Resident Liaison Officer / RLO
Job title: Resident Liaison Officer
Salary: Up to £38,000 + travel allowance
About the role
As a Resident Liaison Officer you will be the key point of contact for residents that the main contractor are carrying out work for, delivering excellent customer care to ensure the program of works are met.
A typical day will include formal and informal meetings with residents, issuing relevant documentation to residents, assisting with generating reports, creating and maintaining a property diary and ensuring residents are aware of aftercare process to name just a few elements of the role.
Ideally we are looking for candidates that have experience of working in the housing sector already. However if you have excellent customer care skills, with very good verbal and written communication skills, IT literate and you are self-motivated we would welcome your application
If this is something you would like to hear more about please call me on 07485308791 or email me email@example.com