Skilled Careers are currently working with a leading housing provider to recruit for a Contracts Manager. This exciting new opportunity is looking for an experienced Contracts Manager to come and join the growing team. As a Contracts Manager you will also have lots of opportunities to further your career.
- Managing a team of 5/6 direct reports including Supervisors and Surveyors
- Liaising with customers to ensure the customer experience in positive.
- Improving the delivery service for reactive repairs and planned works.
- Ensuring all customers are receiving a high level of customer service.
- Taking ownership of complaints through to completion
- Managing deadlines, whilst keeping within a budget
- Ensuring the repair service is delivering to a high standard
- Must have at least have experience in the same or a similar role.
- Experience in customer experience and have a strong technical knowledge.
- Hold a full driving licence
If this role is something that you are interested in, then please do submit your CV or email your CV across to [email protected]