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Customer Service Operative

Customer Service Operative

  • Surrey

Customer Service Operative – Cheam 

Monday – Friday / 35 Hour Week 

£18,500 (rising to £21,500 after probation)

My client are currently recruiting for a number of Customer Service Operatives to be based in a busy office located in Cheam. This position is working for a leading facilites company who have grown massivley over the past year. 

Your role will be to assist with calls from customers who have any issues. This position is a 35 per week role, upon completion of your probation this will then change to a 40 hour week and a salary increase. 

Duties:

  • Communicate effectively and in a timely manner with customers and sub-contractors, ensuring all queries are responded to effectively
  • Daily monitoring of engineer’s diary.
  • Dealing with calls from customers, clients and suppliers • Extracting, updating, filing and inserting information into the system and other server systems
  • Reporting – Plant and Asset control and input
  • Distribution of documentation to client’s requirement
  • Updating engineer’s emergency call out rota
  • Assisting the management team as and when required
  • Efficiency and cost control of works
  • Any other ad-hoc tasks requested by management 

Requirements:

  • Good communication skills 
  • Experience working in a call centre (due to large number of incoming calls)
  • Presentable 

If you are interested in this position please apply, alternatively you can send across your CV to [email protected]

Maximum file size: 78 MB.

Job Overview
Category
FM and Maintenance
Offered Salary
£18500 - £18500 Per Annum
Job Location

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