With more than 14 years’ experience in front-of-house and guest services roles, O’Keefe will support Director, Business Development, Amanda Baber explore new opportunities to aid business growth as the workplace changes as a result of Covid-19.
O’Keefe joins the business after more than four years at Rapport Guest Services (part of the Compass Group), where he held the position of Head of Operations for the last 18 months. Previous to this O’Keefe held front of house management roles at the Millennium Hotel London Mayfair, K West Hotel & Spa, Thistle Royal Trafalgar.
Speaking about his new role, O’Keefe said: “I’m delighted to be working with Portico and being part of such a dynamic, forward looking business that keeps people and relationships at the heart. With the corporate office landscape changing, I look forward to being able to use all of my previous operations and workplace change experience to positively influence new opportunities and ways of working to support existing clients and enhance business growth.”
Amanda Baber, Director, Business Development at Portico added: “We are so thrilled to welcome Richard to the Portico team. We pride ourselves on getting under the skin of our clients and prospects from the outset and really understanding how we can add value and improve their FOH experience which naturally ripples into many other areas of a business. This has never been so important as we navigate the workplace changes from 20202 to 2021 and beyond. Richard will be a key part of adapting our services and driving new initiatives forwards. I welcome him to the team.“