Job Title- Customer Service Co- Ordinator 

Locarion- Essex

Salary- £23K- £26K+ 28 Days Holiday

My client are a tier 1 housebuilder that are currently looking for a Customer Service Co- Ordinator based in their office in Essex. 

As a Customer Service Co- Ordinator you will deal with customer concers over the phone and written communication. 

Duties-

Look after customer service team, purchasers and subcontractor up to date with time as appropriate 

Look after the receipts of purchasers correspndence and responde within days 

Record all purchaser's phone calls and return a call on the same day 

Look after all NHBC claims if appropriate 

Help with cost monitoring 

Log defects and record all dates of customer visits

Keep the system data up to date 

Carry out general administrative duties 

Work with the customer service team leader to assist managment 

Must have-

Good understanding of Microsoft Office, Excell and Outlook 

Previous expereince working in a similar environment working with a tier one housebuilder ideally 

Handle complaints 

Well mannored 

Excellent communication skills

Team player

This is a perm position.

If you are interested please can you send your CV to – [email protected]