Customer Service Co- Ordinator

Customer Service Co- Ordinator

Job title- Customer Service Co- Ordinator 

Location- Wokingham 

Start date- ASAP

 

My client are a tier one housebuilder and they are currently looking for a Customer Service Co- Ordinator based in their office in Wokingham. 

 

As a Customer Service Co- Ordinator you will deal with customer concerns over the phone and written communication. 

 

Duties-

Look after the customer service team, purchasers and subcontractor up to date with time as appropriate 

Look after the receipts of purchasers correspndence and responde within days 

Record all purchasers phone calls and return a call on the same day 

Look after all NHBC claims if appropriate 

Help with cost monitoring 

Log defects and record all dates of customer vists

Keep the system data up to date

Carry out general administrative duties 

Work with the customer service team leader to assist managment 

 

Must have-

Good understanding of Microsoft Office, Excell and Outlook

Previous expereince working in a similar environment working with tier one housebuilder ideally 

Handle complaints 

Well mannored

Excellent communication skills

Team player

 

If you are interested please can you send your CV to – [email protected]

 

 

Maximum file size: 78 MB.

Job Overview
Category
Residential Developer
Offered Salary
£14 - £15 Per Annum
Job Location

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