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Customer Service Officer

Customer Service Officer

  • Ealing

Skilled Careers are currently working with a leading housing provider to recruit for a Customer Service Officer in West London. This exciting new opportunity is looking for an experienced Customer Service Officer to come and join the growing team.  As a Customer Service Officer you will also have lots of opportunities to further your career. This role is within the social housing sector and ensuring the delivery of excellent customer service to Tenants.

Key responsibilities:

  • Dealing with tenants enquires via telephone and emails.
  • To deliver a high standard of customer service
  • Dealing with repairs, housing management, leasehold, rent, homeownership and general housing enquires
  • You will be liaising with tenants, contractors and other teams around the organisation.

Required Experience:

  • Must have at least 2 years experience working within a social housing call centre – Essential
  • Excellent communication and customer service skills

If this role is something that you are interested in, then please do submit your CV or email your CV across to [email protected]

Maximum file size: 78 MB.

Job Overview
Social Housing
Offered Salary
£12 - £14 Per Hour
Job Location

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