Skilled Careers are currently working with a leading housing provider to recruit for a Complaints Officer. This exciting new opportunity is looking for an experienced Complaints Officer to come and join the growing team. As a Complaints Officer you will also have lots of opportunities to further your career.
- Investigate complaints, ensuring every customer receives a positive customer experience.
- Liaising with Local Government Ombudsman regarding complaints brought against the Housing Association.
- Tracking and monitoring the complaints across all stages
- Responsible for keeping up to date with changes
- Must have experience within the same or similar role – Essential.
- Excellent communication and customer service skills
If this role is something that you are interested in, then please do submit your CV or email your CV across to [email protected]