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Complaints Officer

Complaints Officer

Skilled Careers are currently working with a leading housing provider to recruit for a Complaints Officer. This exciting new opportunity is looking for an experienced Complaints Officer to come and join the growing team.  As a Complaints Officer you will also have lots of opportunities to further your career.

Key responsibilities:

  • Investigate complaints, ensuring every customer receives a positive customer experience.
  • Liaising with Local Government Ombudsman regarding complaints brought against the Housing Association.
  • Tracking and monitoring the complaints across all stages
  • Responsible for keeping up to date with changes


  • Must have experience within the same or similar role – Essential. 
  • Excellent communication and customer service skills

If this role is something that you are interested in, then please do submit your CV or email your CV across to [email protected]

Maximum file size: 78 MB.

Job Overview
Social Housing
Offered Salary
£28000 - £30000 Per Annum
Job Location

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