Incentive FM has won a three-year contract to manage the soft services across the 118,000 sq ft Wembley Central Shopping Centre.
The Centre which includes 25 retail units, three residential blocks, and a car park, required an industry-leading approach to critical facilities management in order to deliver responsive and cost effective services.
Glenn Wilson, Director – Retail & Distribution, at Incentive FM, said: “It’s fantastic news for us, and is testament to our approach to sustainable solutions in facilities management. Our specialist is now leading a team of 11 across the site, and we’re proud to call Wembley Central a partner, not just a client.
“After winning the contract, we mobilised the operation in just 10 days, which is no easy task in the current climate. We’re looking forward to delivering industry-leading solutions for the next three years and beyond.”
One of the first tasks for Incentive FM was to upgrade security infrastructure to a digital platform and embed sustainable cleaning and security protocols across the sites. The series of upgrades were key to Incentive FM winning the contract supplied by the Centre’s property managers, Fidum Property Management.
Incentive FM will continue to implement the latest innovative security and cleaning systems across the 118,000 square foot site, with high spec innovative equipment provided for the various teams involved in the busy operation. Updating and bolstering the security and surveillance of the vicinity is a key priority for Incentive FM and has already begun.