East Midlands facilities management specialists, Harrison FM, has gained accreditation with honours in a global awards scheme.
Following an independent audit, the company’s cleaning division won certification with honours from the ISSA Cleaning Industry Management Standard (CIMS). The certification is valid for two years.
Harrison, with headquarters in Spondon, Derby, and offices in Leicester and Nottingham, demonstrated high standards of professionalism and offered “operational excellence” to customers, according to the ISSA assessors.
To earn CIMS certification, Harrison FM underwent a comprehensive assessment by a third-party CIMS-accredited auditor. During the audit, Harrison FM demonstrated to have in place the processes, policies, and management style needed to be professional, reliable, profitable, and sustainable in the long term, as well as the appropriate structure to deliver operational excellence.
Pete Gowers, CIMS auditor, said: “During the two days I spent on the audit I met all of HFM’s directors who are passionate about the company and also its clients. We have highlighted areas that the company could further enhance. The result has been successful, and I am pleased to confirm HFM has achieved CIMS Certification with Honours.”
Group Managing Director, Russell Harrison said: “We’re delighted to achieve recognition by the ISSA and believe we are the first in the UK to achieve it. We see accreditation as a mark of excellence and recognition of years of work to develop and hone service standards to achieve excellence and consistency.
“When a client chooses a CIMS certified company, they are ensuring that they are partnering with a services provider that has proven to deliver consistently high level of services. This is especially important in today’s world, where cleaning and disinfecting require specific, measurable protocols.”
The CIMS scheme has been developed specifically for the cleaning industry and works to raise standards across the world. ISSA says it built the standard following consultation with scores of industry experts.
Harrison FM provides comprehensive facilities management services including office cleaning, provision of washroom products and grounds maintenance, building, joinery and electrical services to businesses, schools, colleges and charities throughout the UK.