The current pandemic has brought the importance of facility management into the spotlight, as organisations around the globe reassess their real estate requirements. Within this climate, Drees & Sommer in collaboration with RICS has launched the first ever European FM Provider Report. A comprehensive survey of FM providers across Europe, with the aim of giving clients the most up to date and objective information to help them make the best decisions for their needs.
This unique report aims to increase the transparency of FM providers in the European market. Because of the broad spectrum of FM services, meaningful market data has been largely lacking, and comparability difficult to achieve. The report provides companies that require FM services an overview of the market allowing them to identify and target potential suppliers, taking into account the number of employees, regional and functional criteria.
If a company is interested in an international or even just a national FM sourcing strategy, the right market data would need to be pulled together from scratch, which is generally quite a time-consuming process. This report aims to enable companies to skip this step and offer FM providers the opportunity to showcase their international credentials.
The current report contains an in-depth analysis and summary for 21 FM service providers, as well as an overview of a further 28 service providers. In the future, the report will be updated on a cyclical basis; enriched with more information and the latest trends in international sourcing. In addition, an online database is already in the pipeline which will provide daily, up-to-date data as well as offering a detailed analysis of specific countries or special services.
Christoph Heer, Managing Director, Drees & Sommer Switzerland, explains the concept behind the report: “Today’s FM market is highly heterogenous and it often proves challenging to compare different providers across Europe. For international organisations and companies this is a challenge that complicates the decision process of which FM provider to partner with. The report presents information about FM providers and the services they offer in the European market in a structured way which can serve as a basis for further analyses and a benchmark for all market participants.”
Dr. Jan Hendrik Lukowski, Consultant, Drees & Sommer Switzerland, highlights the issues at stake: “Both large corporates and FM service providers are under pressure to cut costs and drive efficiencies. The large occupiers of space across the globe seek an FM service that provides value for money, of the quality promised and ideally with as few individual contracts to manage as possible. This trend is only likely to strengthen and in response, the large FM providers are getting even larger often through mergers and acquisitions to enable them to provide a wider range of services across a greater number of countries. The market is seeing an increasing number of these global integrated FM contracts and there are clear benefits, but there are cons to consider.”
At a recent virtual report launch event, hosted by Drees & Sommer and RICS, Philip Ratcliffe, Managing Director at Drees & Sommer UK talked about the new FM landscape: “Remote working and agile working are nothing new, the only difference now is more people are doing it. But now it has got the ear of the CFO and CEO. The boardroom is listening. The other element is the voice of the user – the wellbeing and productivity benefits that workers are reporting are being taken into account. What is clear though is that there is no one size fits all. What’s best is a mixture of working from home and in the office and each company needs to take those decisions.”
Paul Bagust, RICS Global Property Standards Director, emphasises the importance of the FM industry during the pandemic and why the European FM Provider Report is so important: “Our society faces a challenging and uncertain future and Covid-19 will have far-reaching consequences. Facility Management professionals have kept key workers safe and productive through their management of hospitals, schools and critical transport infrastructure. RICS recognises the opportunities that exist in FM and we aim to transform FM through consistent, global professional standards to reduce inconsistency and fragmentation of strategy across the lifecycle of the built environment. Together we will improve consistency and transparency in the property information available and enhance the work of FM professionals across the globe.”
The report is available to download here.
FMJ has teamed up with Zip Water, creator of award-winning sustainable drinking water systems, to discuss the ways in which FMs can safeguard the provision of essential amenities within the workplace as we emerge into a new era of touch-free, socially distanced offices.
During the event, which will feature a panel of leading FMs and an FM services provider, we will discuss how FM professionals, office managers and HR managers can balance the need to manage shared spaces, such as staff kitchens, while maintaining a safe environment and meeting energy and waste reduction targets. This will include a look at some of the latest touch-free technologies; including apps to manage workflow and hands-free automation (e.g. automatic doors, taps etc).
Join us on Wednesday 25th November at 11:00am for an event which will address the ways FMs can meet their commitment to ensure the wellbeing of people as an integral part of their sustainability remit.
To register for the webinar please click here.